Informativa sui rimborsi

Returns and Exchanges Within 7 Days of Receipt
Please inspect your items within 7 days of delivery. If there are any issues or if you wish to return or exchange an item, please contact us within this timeframe.

Return and Exchange Conditions
Items must be in brand-new, unused/unworn condition, with all tags attached and original packaging intact.
Please provide your order details or proof of purchase.

How to Apply
To request a return or exchange, please contact us via email at: c2423134023@outlook.com

Shipping Costs
We will cover shipping costs for returns or exchanges resulting from issues attributable to us, such as damage, defects, or incorrect items sent.
For returns or exchanges due to other reasons, please consult our customer service team regarding shipping costs.

Non-Returnable/Non-Exchangeable Items
Special offer items (promotional/discounted goods) and gift cards are not eligible for return or exchange.

Exchange Process
The fastest way to get the item you want is to return the original item according to the conditions above and place a new order once we have confirmed receipt of the return.

Refund Information
We will notify you whether your refund has been approved after we receive and inspect the returned item.
If approved, the refund will be issued via the original payment method; processing typically takes up to 10 business days.
If you have not received the refund within 15 business days of approval, please contact us via the email address listed above.